Future of Consumers
Welcome to The Future of Consumers Podcast hosted by our COO and Head of Insights, Anastasia Lloyd-Wallis. This podcast will delve into the world of consumers to help retailers understand why consumers behave the way they do and what the future holds for consumers and retailers. New episodes are released on the second Wednesday of every month!
If you wish to learn more about how our Insights division can assist you in understanding your consumers on a subconscious level, visit this page!
Understanding Customer Loyalty
Mike Ainsworth (General Manager, Marketing & Customer, Barbeques Galore)
This month, Anastasia invites Mike Ainsworth from Barbeques Galore to discuss our current ‘borderless’ retail landscape and the importance of understanding how customers interact with brands.
- How do customers want to be treated?
- How do we connect with customers beyond a transaction?
- We hope you enjoy this session and learn some useful insights!
Future of Retail
Retail Doctor Group, has developed this series of podcasts to guide retailers through the steps to improve their business fitness as well as most recently, provide insights and opportunity in light of a COVID impacted retail environment. We will look at strategy, brand power, the point of difference, customer connection, effective people, visual impact, understanding your figures, category and stock management, and how to build your omnichannel strategy. We will also be publishing our State of the Nation segments where we have invited special guests to provide their perspective in a rapidly changing world.
The Levers of Retail's Future
Howard Saunders – The Retail Futurist
In this session RDG CEO, Brian Walker welcomes back our guest The Retail Futurist Howard Saunders as we discuss the Levers of the Future of retail.
Join us as we discuss the rapidly evolving consumer mindset, and as we encounter emerging concepts, metaverse development, as well as a robust discussion around what’s at the heart for this drive for consumption, and how the screen in front of you has truly become your own universe.
Inspiring Retail Leaders Finalists
The best retail brands are led by some of the most inspirational and visionary leaders. Alongside other aspects, our annual Australian Retail Innovators Awards celebrate innovative retail leaders across the country. In this podcast, the Inspiring Retail Leaders Finalists of the Awards will engage in insightful conversations with CEO, Brian Walker to share their experiences, success factors and their perspectives on all things retail.
A conversation with John Papagiannis
John Papagiannis (Director of Leasing & Retail Solutions and Director of Development and Asset Management for New Zealand, Scentre Group)
In this first episode, we welcome John Papagiannis, Director of Leasing & Retail Solutions and Director of Development and Asset Management for New Zealand at Scentre Group. We hope you enjoy the conversation.
State of the Nation
This exclusive series of webinars provide an opportunity for retail leaders to communicate and discuss pressing issues during this Covid-19 crisis, as well as building internal support networks, and helping develop and strengthen the future of retail in Australia.
With the goal of opening discussions around different retail aspects, Retail Doctor Group regularly invites speakers from our country’s leading retail experts to join the conversation with valuable insights and updates!
State of the Nation 18 CEO Networking Breakfast: Reset - Realign - Restart
Ian Bailey (Managing Director, Kmart Australia)
Welcome to RDG’s first hybrid event of 2022. In this CEO Networking Breakfast, CEO Brian Walker and COO Anastasia Lloyd-Wallis delivered the most updated consumer and retail trends that will make an impact in 2022 and beyond. We were also delighted to feature Ian Bailey – Managing Director of Kmart Australia in a discussion on his journey with Kmart, the secret behind their success and the sharing of valuable business fitness™ tips.